Projects, Products & Programs — Delivering Results


Major Ecommerce, Digital Product & Omnichannel Efforts

 

Zumiez
2013+

 

Top retailer in the teen lifestyle & action sport market


Flagship Omnichannel Commerce Experience
Ecommerce Replatform, Omnichannel Programs, Systems Integrations (numerous), Feature Development, Customization, Optimization, Systems & DevOps

Relationship ‒  Multi-year partnership to help drive & support growth across apparel, footwear, skate & snowboard categories. Publically traded ‒ NASDAQ: ZUMZ

My Role ‒ Product, Client & Technical Lead, Team Management, Ecommerce Consulting

Category › Ecommerce, Omnichannel

The premier store for period lighting, hardware and home furnishings


Flagship Omnichannel Ecommerce Experience
Ecommerce Strategy, Omnichannel Programs, Architecture (UX & IA), Digital Design, Front-End (UX) & Software Engineering, Feature Development, Optimization, Systems & DevOps

Relationship ‒  Multi-year partnership to help drive & support growth by transforming the digital shopping experience along with a brick-and-mortar nationwide expansion. A Williams-Sonoma brand, publically traded ‒ NYSE:WSM

My Role ‒ Product, Client & Technical Lead, Team Management, Ecommerce Consulting

Category › Ecommerce, Omnichannel

Birchbox
2010–2013

 

Startup disrupting the beauty market through discovery commerce, personalization & customer experience


Digital Platform - Commerce, Content, Loyalty + Personalization
Ecommerce Strategy, Architecture (UX/IA), Digital Design, UX & Software Engineering, Feature Development, Systems & DevOps

Relationship ‒ Launched the Birchbox commerce platform in late 2010, partnered with Birchbox to rapidly scale platform with massive user growth. Venture backed startup ‒ Crunchbase › Birchbox

My Role ‒ Product, Client & Technical Lead, UX Strategy, Team Management, Ecommerce Consulting, Cowboy Coding

Category › Digital Platform, Digital Product, Ecommerce

Revolutionizing the Booking, Flight & Trip Customer Experience for major airline


Digital Platform - Trip planning, flight and trip booking
Customer & Digital Experience Framework, Customer Journey Map, User & Usability Research, Ecommerce Strategy, UX Archicture System (modules, components, responsive rules, process & motion for the entire UX, IA & user flows), User Testing, Digital Design (UI, Offers, Photos, Iconography, Motion), Multi-Screen Responsive Framework, Technical Specification

Relationship ‒  Initial engagement of a long term partnership to increase revenue, profitability & customer satisfaction. Publically traded ‒ North American Airlines

My Role ‒ Customer Experience, Ecommerce & Omnichannel Consulting, UX & Digital Strategy

Category › Digital Platform, Digital Product, Ecommerce, Omnichannel

 

Additional Work
2009+

 

Adidas  –  Digital Lookbook Portal; Olympics Mini-site; Private Influencer Ecommerce Site

Category › Digital Product, Omnichannel, Ecommerce

Asics  –  Private Influencer Ecommerce Site

Category › Ecommerce

Ben Bridge Jewelers  –  Flagship Digital Ecommerce Experience

Category › Ecommerce, Omnichannel, Responsive

CaratLane  –  Flagship Branded Omnichannel Commerce Experience; Product Configurator

Category › Ecommerce, Omnichannel, Responsive

Chrome Industries  –  Branded Ecommerce Experience

Category › Ecommerce, Responsive

Jeld-Wen  –  In-Store Mobile Web App; In-Store Digital Experience

Category › Digital Experience, Retail, Brick & Mortar

MIDAS  –  Consumer Medical Management & Monitoring Platform

Category › Digital Product, Mobile App, Responsive

Nau  –  Flagship Digital Ecommerce Experience

Category › Ecommerce, Responsive

NW Natural  –  Enterprise Customer Portal; Responsive Web & Mobile App

Category › Digital Experience, Ecommerce, Digital Product, Mobile App

Vie  –  Social Competition Platform

Category › Digital Product, Mobile App, Adaptive

Yakima Racks  –  Flagship Digital Ecommerce Experience

Category › Ecommerce, Omnichannel, Responsive

Additional Clients

Business Oregon, Burton, Disney, GE Lighting, ID Experts, Ingram-Micro, InVue, Intuit Quickbooks, Nike, Orchard Bank, ReadWriteWeb, Shipwire, Silverton Health, Sunstone Circuits, Tactical Distributors, The Clymb, Unitus



 
 

"I would rather die of passion than of boredom."

— Vincent van Gogh